After you’ve taken the time to create and grow your business, deciding who you let into it can be hard. Rather than recruit during uncertain times or do everything yourself – many businesses are looking to hire freelance support, such as a virtual assistant.
But how do you ensure that you get the right fit for you and your company?
As business owners ourselves at The Administration Hub – we can completely relate.
We can appreciate all of your concerns, stresses and anxieties when it comes to letting a ‘virtual stranger’ into your business, sharing sensitive and sometimes confidential information and ensuring that the tasks you decide to delegate get done effectively and that you receive an excellent service in return for your investment.
As company directors, Katy Moroney and Amy Watmore delegate around 60 hours a month of support to their team, to help keep things running smoothly. This in turn enables us to appreciate the requirements of our clients and the high standards they expect and deserve.
Get clear on what you would like to delegate.
For many business owners, this isn’t as easy as it sounds. Many will come to us knowing that they need help but are not sure on: a. What tasks they want help with or b. What we can help with as an all-encompassing hub. With this in mind, we offer a ‘discovery call’ designed specifically to help you with this part of the process. BOOK A FREE DISCOVERY CALL
Once you have an idea of what you would like to delegate: Look for a virtual assistant that specialises in this particular area. We currently have around 30 Virtual Assistants within our team, all with varied skillsets and a wealth of experience (covering HR, Finance, Diary Management, Compliance, Marketing, Social Media and much more…)
Personal recommendation – Ask other business owners within your network if they can recommend a particular individual or hub (like us). Look at their website, social media profiles and online reviews. At the Administration Hub, we take great pride in our Google Reviews and our Five Star Trust Pilot status. Take the time to meet the individual you will be working with and build rapport. As part of our onboarding process, you will meet your designated virtual assistant and they can answer any questions that you might have before any work commences. This is also where we go over the processes required to complete the tasks you need us to take on.
Ask if they can provide flexible long-term support? Once you have got your virtual assistant, what if they need time off? Or what if your requirements for support change? We commonly see that as businesses grow and develop that business owners need assistance in different areas. As a team with diverse skill sets, we provide an all-encompassing hub for administrative support, which means that we are in a position to provide additional, varied support as your business evolves and your requirements potentially change.
The legal bit – Is your Virtual Assistant covered/governed by UK law? Are they insured and are they GDPR compliant (especially where handling personal data or sensitive information)?
In closing, by putting time into hiring the right Virtual Assistant, this will save you time and money in the long run.
Our advice: Do it once, do it right!